A Google user
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I was excited to see that Schweser had an app released, but after downloading it and logging in I'm not able to navigate to any of my practice or review material. I am a December 2018 Level 1 candidate and the "Practice" link shows up for my course, but I'm not able to navigate to it. Thankfully the website is responsive and built with mobile in mind so I will keep using that instead for now.
4 people found this review helpful
Schweser
December 19, 2018
Thank you for your feedback. We are sorry for your frustration. The app was built to support the CFA 2019 exam season and beyond. If you want to talk further about your app experience or future learning goals, you can reach us at schwesermobileapp@kaplan.com. Thank you for being a Kaplan customer.
Philip Atzemoglou
This app is a joke. It allows you to download videos, which would have been really useful for people with sporadic internet connectivity, except the videos don't play when the app cannot connect to the internet to speak with Kaplan's server. To make matters worse, if Kaplan's server is down, which happens VERY often, the videos will again not play. I would have understood a few small issues if the app was new, but the app has been around with the same issue for YEARS!
2 people found this review helpful
Jie Liu
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The app first worked well for a week. It was easy to use and had everything I needed. But suddenly it stopped working. It said it can't connect the server. So I tried to uninstall and reinstall it. Then I was completely not able to log in. After awhile, it worked again. I guess it is just not stable.
2 people found this review helpful
Hi, Sorry to hear you were having problems. We have reported the issue to the engineers and they are working to resolve it. Let us know at online@kaplan.com, Tel: 1.888.325.5072 (US) or +1.608.779.8327 (Int'l) if the issue comes up again. Thanks for being a Kaplan customer!